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Privacy Policy

Welcome to Trumen Grooming Co., a premium salon chain and retail destination for men’s grooming products. By booking our services, purchasing products, or using our website, you agree to the following terms, policies, and conditions

  • Information We Collect

    • Customer details (name, contact, email, payment info, shipping address).

    • Appointment preferences and service history.

    • Website analytics (cookies, IP address, browser details).


    How We Use It

    • To confirm appointments and provide salon services.

    • To process product orders, shipping, and payments.

    • To share updates, offers, and promotions (opt-out anytime).

    • To improve customer experience in-store and online.


    Data Protection
    We use secure payment gateways, encryption, and limited sharing with logistics partners.

    • You must be 18+ to purchase products or book salon services online.

    • Appointments are subject to availability and stylist assignment may change.

    • All products are genuine; images shown may differ from actual packaging.

    • All brand content & data stored belongs to Trumen Grooming Co.

    • Legal disputes fall under Hyderabad jurisdiction.

  • Salon Services
    Services once availed are non-refundable. Dissatisfaction may be addressed with a re-do at management’s discretion.

    Retail Products

    • Products are non-returnable due to hygiene reasons.

    • Refunds/replacements only if a wrong, defective, or damaged product is received.

    • Refunds are processed within 4 working days after verification.

  • Salon Appointments

    • Free cancellation/modification up to 24 hours before the appointment.

    Product Orders
    Orders can be cancelled before dispatch only. Once shipped, cancellations are not possible. (Currently we are not shipping any product)

    • Credit/Debit Cards (Visa, MasterCard, RuPay)

    • UPI & Gift Cards (PhonePe, Google Pay, Paytm)

    • Cash payment

    • No Cheques are accepted

    • If you do not receive a bill, consider the service free

    • Prices are in INR (₹) and may change without notice.

    • Discounts apply only during promotional periods / Gift Card / Membership Card / Promos but they cannot be combined under any circumstances

    • In case of pricing errors, Trumen reserves the right to cancel orders.

    • Our prices are onwards pricing and exclusive of taxes.

  • Currently we do not ship any product or service.

  • All salon services are subject to GST @18% extra unless specified as inclusive.

  • Some of the web pages of the Platform utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about activity on the Platform. Some cookies and other technologies may serve to recall Personal Information previously indicated by a User. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

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